Ottawa – New information

  • New clinic available at Infinity Centre
  • Additional groups eligible to book appointments beginning Thursday


A new clinic located at the Infinity Centre is now available in the provincial booking system

The City has added a new clinic at the Infinity Convention Centre, located at 2901 Gibford Drive. This location is adjacent to some of the neighbourhoods hardest hit by COVID-19, including the two provincially-designated “hot spots” (K1Tand K1V). Residents 18 and older in these locations can book an appointment at the Infinity Centre or any other community clinic through

The City still runs pop-up clinics for residents 18+ in high-priority neighbourhoods who are not yet eligible to book at community clinics.


Eligible groups on Thursday, May 6

The Province recently announced that additional groups will be eligible to book an appointment through the provincial online booking system and call centre beginning Thursday, May 6, 2021, at 8 am including:

  • Individuals turning 50 and over in 2021
  • Individuals with high-risk and highest-risk health conditions:
    • Obesity (BMI > 40)
    • Other treatments causing immunosuppression (e.g. chemotherapy, immunity weakening medications)
    • Intellectual or developmental disabilities (e.g. Down Syndrome)
    • Pregnant individuals
    • Organ transplant recipients
    • Other health conditions listed as highest risk by the Province of Ontario.
  • First group of essential workers who cannot work from home including:
    • Education staff who provide direct supports to students with complex special needs
    • Elementary/secondary school workers
    • Workers responding to critical events (e.g. police, fire, special constables)
    • Enforcement, inspection and compliance (e.g. by-law, building inspectors, food inspectors, animal welfare inspectors, border inspection officers)
    • Individuals working in licensed child care settings
    • Food manufacturing and distribution workers
    • Agriculture and farm workers
    • Funeral, crematorium and cemetery workers
  • First Nations, Inuit and Métis individuals can also call:


See the Ministry of Health COVID-19: guidance for prioritization of phase 2 populations for COVID-19 Vaccination for more details.

Other residents may already be eligible based on age or risk factor as determined by the Province of Ontario. Check for eligibility and to learn how to get a vaccine.

Additional groups will become eligible as the City receives provincial direction and additional vaccine. Information will be communicated as soon as it is received.

Sign up for the COVID-19 vaccination update e-subscription for regular news on the vaccine roll-out.

Visit or  for more information on Ottawa’s vaccination distribution plan.

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through FacebookTwitter and Instagram.