Celebrating Franco-Ontarian Day

The Province chose the celebration date to recognize the Franco-Ontarian flag. That green and white flag – created by history professor Gaétan Gervais and first-year political science student Michel Dupuis, both from Laurentian University – was first raised on September 25, 1975. The Province officially declared September 25 the annual date for Franco-Ontarian Day in 2010, the year that marked the 400th anniversary of Francophones in Ontario.

Celebrate with us this year! The Mayor will mark Franco-Ontarian Day on Friday, September 24 by raising the Franco-Ontarian flag during the Festival franco-ontarien at 6:45 p.m. In fact, check out Major’s Hill Park that evening and on Saturday, September 25 to enjoy all this year’s Festival franco-ontarien events. Visit the Festival website for details on programming and participation to the festival.

A Franco-Ontarian flag flies permanently at Ottawa City Hall, 110 Laurier Avenue West, over Marion Dewar Plaza and at the Centre d’accueil Champlain, 275 rue Perrier. Several other City facilities will fly the Franco-Ontarian flag on September 25 from dawn until dusk, including:

  • Heritage Building (Elgin Street entrance) – Ottawa City Hall
  • Client Service Centre, 255 Centrum Boulevard
  • Client Service Centre, Ben Franklin Place, 101 Centrepointe Drive
  • Client Service Centre, 580 Terry Fox Drive
  • Mary Pitt Centre, 100 Constellation Drive
  • Ottawa Police Service Headquarters, 360 Elgin Street
  • OC Transpo Headquarters, St. Laurent Boulevard
  • Ottawa By-Law Services Headquarters, 735 Industrial Avenue
  • Ottawa Paramedic Service Headquarters, 2495 Don Reid Drive
  • Ottawa Fire Services Headquarters, 1455 Carling Avenue
  • James K. Bartleman Centre – City of Ottawa Archives, 100 Tallwood Drive

Almost a quarter of the Franco-Ontarian population lives in the Ottawa area. Let’s reflect on their contributions to the cultural, social, economic, historic and political fabric of Ottawa.

Happy Franco-Ontarian Day! Celebrate with your green and white!

Indoor City recreation centres and cultural facilities will require proof of vaccination

Starting on Wednesday, September 22, proof of full COVID-19 vaccination will be required for those 12 and older to enter City recreation and cultural facilities, with some exceptions identified below.

Upon entering a recreation centre, swimming pool, arena, or theatre venue, a person must have an electronic or hard copy of their vaccination receipt confirming two doses received at least 14 days prior, and a piece of valid identification, such as:

  • Driver’s licence
  • Health Card
  • Passport
  • Birth certificate

Without a proof of vaccination, a person cannot access indoor recreational or cultural activities, including:

  • Lane and public swims
  • Fitness classes – including Aquafit
  • Weight/Cardio drop-ins
  • Instructional cooking, music or art classes
  • Adult sports or drop-in activities
  • Theatre or studio performance or cinema
  • Rented spaces

Adults who accompany children or youth into a facility for activities – including but not limited to swimming lessons or Learn-to-Skate activities – require proof they have been fully vaccinated.

Residents are reminded to arrive a few minutes earlier before the scheduled session or activity. All COVID-related protocols remain in place – including reservations, capacity limits, masking and physical distancing


  • Organized sports for youth between the ages of 12 and 17, including on ice sports, sport leagues, badminton, table tennis, tennis, ball hockey, martial arts, dance, basketball, swimming lessons, aquatic certification courses or volleyball. However, this youth age group will require proof of vaccination for recreational swims, use of a cardio and weight room or attending an activity or sporting event as a spectator.
  • Religious ceremonies, funeral services or wedding ceremonies hosted in City facilities (This does not include any social gatherings occurring before or after these events)
  • Brief entry to use the washroom, pick up a participant, seek information or make a payment.


Other City facilities and in-person services

Other City facilities and in-person services do not require proof of vaccination.  These services and facilities include:

  • Service Ottawa Client Service Centres
  • Building Code Services
  • Museums and art galleries
  • Ottawa Public Library branches – with possible exceptions for meeting and program rooms
  • Transit – including transit stations
  • Employment and Social Services and Rent Supplement Program Offices
  • Business Licensing Centre
  • Provincial Offence Act Court

City celebrates official opening of Campeau Drive extension

The City officially opened the extension of Campeau Drive today after the two-year construction project was completed earlier than anticipated and on budget.

Community members and business owners celebrated the occasion at an event hosted by Mayor Jim Watson and Transportation Committee Chair Tim Tierney.

The $32-million project extends Campeau Drive from County Glen Way to Didsbury Road, making it easier for motorists, cyclists and pedestrians to access new developments and increasing capacity along this key commuting corridor.

The completed project includes a new four-lane road, segregated cycling lanes, sidewalks, a roundabout at Winterset Road, two signalized intersections and a new bridge over the Carp River.

This project is part of the affordable road network outlined in the City’s Transportation Master Plan.



“The completion of the Campeau Drive extension is very good news for Kanata residents, ensuring a much more pleasant commute across the community for all road users. Whether you travel by bus, car or bike, the extension of Campeau Drive means schools, local businesses, and many other destinations are now easier to get to.”

Mayor Jim Watson


“We are so pleased to offer Kanata residents a better, more accessible commute within the community. It’s great to see improvements for all travellers, including a new connection between communities, more pedestrian space and bike friendly infrastructure.”

Councillor Tim Tierney, Chair of the Transportation Committee

Ottawa Public Health releases guide to support workplace vaccination policies

Ottawa Public Health strongly recommends all Ottawa employers implement workplace vaccination policies to reduce the risk of COVID-19 transmission. To support employers, Ottawa Public Health today released guidance for how to develop and implement workplace vaccination policies as part of their COVID-19 safety planning. 

Businesses and organizations have a responsibility to maintain a safe work environment for employees and volunteers. Supporting employees and volunteers to get fully vaccinated is the best way to help protect them from the risks of COVID-19, prevent outbreaks and build confidence in the workplace as we face a resurgence in our community driven by the highly transmissible Delta variant.

This new Guide on How to Create a Workplace Vaccination Policy for employers provides key considerations for the development and implementation of their own workplace vaccination policies. Ottawa Public Health has used a similar approach for its workplace vaccination policy.

This guide does not provide legal advice and should not be relied on or treated as legal advice. Workplace vaccination policies should be in writing and adhere to any applicable occupational health safety laws, privacy laws, human rights laws, employment standards legislation, and or collective agreements. High-risk settings that are mandated by the Government of Ontario to have workplace vaccination policies in place must adhere to provincial requirements. Workplace vaccination policies do not need to be submitted to Ottawa Public Health.

Ottawa Public Health continues to work with the Ottawa business community to ensure employers and employees have access to information about the benefits of vaccination and where to get vaccinated. Employers are strongly encouraged to allow employees time off from work to access a COVID-19 vaccine. For further resources, visit Ottawa Public Health’s COVID-19 Vaccine Toolkit for Employers

Workplaces, community organizations, places of worship and other groups can contact Ottawa Public Health to request a mobile vaccination clinic to administer first and second doses of the COVID-19 vaccine on-site, at their own location. Please visit OttawaPublicHealth.ca to request a mobile vaccination team.

For more information on Ottawa Public Health programs and services, visit OttawaPublicHealth.ca. You can also connect with us through FacebookTwitter and Instagram.

Questionnaire to Candidates – 2021 federal election



Dear Candidate,

The fact that you are seeking election in the October federal election indicates that you are committed to your riding and the City of Ottawa. I commend your decision to seek public office. Serving the public is a noble calling and I wish you the best of luck on Election Day.

As the Mayor of Ottawa, I also wish to ask you a few very short questions on issues of importance to the future of Ottawa. It will only take you and your campaign team a few minutes to provide the answers and I encourage you to do so. I intend to post the results of this questionnaire, which is being sent to candidates from all political parties in all Ottawa constituencies, on my website on Tuesday, September 14. The unedited responses to the questionnaires from all candidates and parties will be posted at the following link www.JimWatsonOttawa.ca

I would appreciate it if you would kindly return the complete questionnaire to my office by Monday, September 13. If we do not receive a reply by that time, we will simply indicate that we did not receive a reply from you.

I look forward to hearing from you.


Jim Watson


City of Ottawa

Public Transit 

1.    As the construction of Stage 2 LRT continues to Orléans, Riverside South, the Ottawa International Airport, Algonquin College and Moodie Drive, the City of Ottawa has now approved two Environmental Assessments that set the stage for the extension of LRT to Kanata/Stittsville in the west and Barrhaven in the south. As part of Stage 3 LRT, the City will bring the comfort and environmental benefits of rail to some of Ottawa’s fastest growing communities. Does your party commit to negotiating with the City regarding funding 50 per cent of Ottawa’s Stage 3 LRT project?

Yes                 No

Comments: ______________________________________________________


Affordable Housing

2.    The City of Ottawa’s revised Ten-Year Housing and Homelessness Plan establishes ambitious but achievable targets and a plan to house every resident by 2030. To achieve this plan, the City requires the participation of its federal and provincial partners. 

The City of Ottawa requires a federal annual operating contribution of $42.2 million by 2030, or a total of $273 million over 10 years in order to provide support services for 500 new supportive housing units and operate two new transitional housing facilities in Ottawa. The City also requires a federal contribution of $15 million per year over 10 years in capital funding to fully fund its one-third share of 7,000 new affordable housing units and two new transitional housing facilities. 

A total of $424.5 million of operating and capital funding is required from the federal government over the next 10 years.

Will your party commit to discuss and negotiate on the required federal funding share of Ottawa’s Housing and Homelessness Plan?

Yes                 No

Comments: ______________________________________________________


Environment and climate change

3.    In the face of a growing climate crisis, the City of Ottawa has adopted an ambitious environmental plan, Energy Evolution, with a goal of reducing GHG emissions in City operations by 100 percent by 2040. This plan is composed of many local climate mitigation and adaptation projects and requires investments of approximately $2 billion in order to reach this target. Will your party commit to providing long-term, stable funding so municipalities can play a meaningful role in tackling climate change at the local level?

Yes                 No

Comments: ______________________________________________________

Public Safety

4.    The City of Ottawa supports a multi-faceted strategy to combat gun violence that is responsive to community priorities, including a comprehensive approach that includes issues like housing, education, poverty and social infrastructure. Guns and gang related violence remains a top operational priority of the Ottawa Police Service, and Ottawa has a refocused strategy to address these issues. Is your party committed to a comprehensive strategy that includes additional funding for front line police officers to combat gun and gang violence, measures to control the influx of illegal weapons, and legislation to strengthen gun control? Will your government invest in programs and supports for youth and families at risk and other measures for building an inclusive city?

Yes                 No 

Comments: ______________________________________________________

Economic Recovery from COVID-19

5.    The COVID-19 pandemic has had a disproportionate impact on many sectors of our economy, including tourism, hospitality, and main street businesses. The absence of federal public servants from office buildings across the city has also left a void for hundreds of businesses that depend on their presence. As we start to rebound from the pandemic, is your party committed to supporting these hardest hit sectors in the coming months and years? If so, how?

Yes                 No

Comments: ______________________________________________________



6.    Municipalities own 58 per cent of Canada’s infrastructure, yet receive only 8 per cent of the tax revenue. In Budget 2019, the federal government announced a one-time doubling of the federal gas tax transfer, which would allow municipalities to make the necessary investments to properly maintain municipal infrastructure. This one-time injection provided an additional $57 million to the City of Ottawa towards key infrastructure investments. Do you commit to doubling the gas tax transfers on a permanent basis and index it to the cost of living, so that municipalities can maintain their infrastructure in a state of good repair?

Yes                 No

Comments: ______________________________________________________


Collaboration on Joint Projects

7.    Governments can get more done for their residents when they work together. A number of projects underway in Ottawa depend on the collaboration of the federal government and the City, such as the revitalization of the Chief William Commanda Bridge, the new Ottawa Public Library/Library and Archives Canada Joint Facility, and the conversion of our OC Transpo bus fleet to electric buses. Does your party commit to proceeding with these projects that will greatly benefit our community and its residents?

Yes                 No

Comments: ______________________________________________________

Ottawa Public Library – Library and Archives Canada Joint Facility named Ādisōke by Anishinābe Algonquin Nation

At an event today, the official name was announced for the Ottawa Public Library – Library and Archives Canada Joint Facility. On behalf of the Anishinābe Algonquin Nation, Kitigan Zibi Anishinābeg and the Algonquins of Pikwakanagan First Nation gave the name Ādisōke for the facility. On hand to honour the name of the new facility were Mayor Jim Watson, the Honourable Steven Guilbeault, Minister of Canadian Heritage, the Honourable Catherine McKenna, Member of Parliament for Ottawa Centre, and Councillor Matthew Luloff, Chair of the Ottawa Public Library Board.

The site for the joint facility is located on the unceded, traditional territory of the Anishinābe Algonquin Nation, who have lived in the area since time immemorial. Elders and members of the Host Nation have been important partners in influencing the design of the facility and the selection of the name Ādisōke.

Ādisōke is an Anishinābemowin word that refers to the telling of stories. Storytelling is the traditional means by which Indigenous peoples share knowledge, culture and history over generations. Ādisōke is a meaningful and fitting name for the joint facility, as storytelling represents the coming together of knowledge, history, discovery, culture, creativity, collaboration, and connections. Ādisōke also evokes what is at the heart of the partner institutions: Library and Archives Canada as a keeper of Canadian and Indigenous stories, and Ottawa Public Library’s use of stories to build community and transform lives by inspiring learning, sparking curiosity, and connecting people.

Ādisōke is a strong statement reflecting the depth and sincerity of the partner institutions’ appreciation for the ongoing engagement with Kitigan Zibi Anishinābeg and the Algonquins of Pikwakanagan First Nation. The City of Ottawa, Library and Archives Canada, and Ottawa Public Library will continue to work collaboratively with the Anishinābe Algonquin Nation and other First Nations, Inuit and Métis individuals and organizations from across the country in the spirit of relationship building, active listening, decolonization and reconciliation. 

As collaboration with the Host Nation continues, other rooms in Ādisōke will be given Anishinābe Algonquin names, such as the Children’s Discovery Centre, the Outdoor Gathering Circle, and a Wigwam-inspired Circular Lodge and its adjacent exterior terrace. The Project Team will also continue to engage with the Anishinābe Algonquin Nation and other First Nations, Inuit and Métis individuals and organizations to inform the programs and services that will be offered in Ādisōke.

To learn more about the name story of Ādisōke, please visit adisoke.ca.



Set to open its doors in late 2024, with an official opening in 2025, Ādisōke will become a landmark destination built on the shared values of the partner institutions. The facility, designed by Diamond Schmitt, in joint venture with Ottawa partner, KWC architects, will deliver a rich customer experience through Ottawa Public Library’s Central Library and Library and Archives Canada’s public services, exhibitions and events, which showcases Indigenous stories and histories, as well as Canadian heritage. The joint programming and services will make this a truly unique offering in Canada. It will be a modern, iconic facility that will respond to rapidly developing technology, growing customer expectations and changing demographics.

Since 2019, the OPL-LAC Joint Facility Project Team has worked in partnership with the Anishinābe Algonquin Nation via the work of Elders and members of Kitigan Zibi Anishinābeg and the Algonquins of Pikwakanagan First Nation to develop a unique and creative facility that is welcoming to all.



“Pimishka means ‘to travel by canoe’ in the Anishinābemowin (Algonquin language).  Since time immemorial, the Anishinābe Algonquin people have travelled by canoe and carried out storytelling.  Ādisōke refers to relating stories –  this is part of the Anishinābe way of life.”

– Anita Tenasco, Director of Education, Kitigan Zibi Anishinābeg

“Pijashig kakina.  Welcome everyone.  Welcome to our beautiful, collective space to share stories. Ādisōke speaks to telling stories, tales and fables. Let’s open our ears, our minds and hearts to all stories respectfully now and in the future."

– Della Meness, Manager of Education, Algonquins of Pikwakanagan First Nation

“We are honoured to receive the name Ādisōke for the new Ottawa Public Library – Library and Archives Canada Joint Facility. Storytelling is at the heart of our communities. The name Ādisōke is a meaningful reflection on the importance of coming together to share our stories and learn from one another. We thank the Elders and members of Kitigan Zibi Anishinābeg and the Algonquins of Pikwakanagan First Nation for this special name.”

– Mayor Jim Watson, City of Ottawa


“This building is unique in so many ways: it’s the result of an unprecedented partnership between municipal and federal governments, it has an amazing location in downtown Ottawa, it’s a net-zero carbon facility that will contribute to a greener Canada and now it has an Indigenous name, Ādisōke, to reflect its identity.

 The Hon. Steven Guilbeault, Minister of Canadian Heritage


“As the Minister of Public Services and Procurement, it was an honour to have signed the official document that gives the name Ādisōke to this important new facility. Ādisōke is the first Indigenous name to be given to a federal building and it reflects the Government of Canada’s commitment to engagement and reconciliation with First Nations, Inuit and Métis peoples.”

– The Hon. Anita Anand, Minister of Public Services and Procurement


“Partnering and engaging with local Indigenous communities helped shape the unique design of the Ottawa Public Library–Library and Archives Canada Joint Facility, which was inspired by their histories, cultures and traditional Indigenous knowledge. Giving the building an Indigenous name, Ādisōke, is an important step to advancing reconciliation and understanding.”

 The Hon. Catherine McKenna, Member of Parliament, Ottawa Centre


“Today is an exciting day for Ottawa Public Library as we and our partners at Library and Archives Canada welcome the name Ādisōke for the joint facility. This name will add to creating a welcoming facility for First Nations, Inuit and Métis, focusing on relationship building, active listening, reconciliation and decolonization. We look forward to continuing to work with the Anishinābe Algonquin Nation and other First Nations, Inuit and Métis individuals and organizations from across the country as we develop programming and services for the new facility. With today’s announcement, we are one step closer to welcoming Indigenous peoples, Ottawa residents, Canadians, and visitors from around the world to Ādisōke!”

– Councillor Matthew Luloff, Chair of the Ottawa Public Library Board

Colonel By Day schedule changes

The City of Ottawa would like to remind residents of the following schedule changes for Colonel By Day, Monday, August 2.

You can find a list of City services and facilities affected by COVID-19 on ottawa.ca and octranspo.com.

Client Service Centres

  • The City’s 3-1-1 Contact Centre will be open for urgent matters only. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call TTY: 613-580-2401.
  • The Client Services Centres at Ottawa City Hall and Ben Franklin Place and the City’s Provincial Offences Court at 100 Constellation Drive will be closed.

 Green bin, recycling and garbage collection

  • There will be no curbside collection of green binsrecycling or garbage on Colonel By Day. Collection scheduled for Monday, August 2 will be collected on Tuesday, August 3. Collection will be delayed by one day for the rest of the week.
  • Garbage at multi-residential properties will be collected on the regularly scheduled day. Collection of recycling and green bins will be delayed by one day for the rest of the week.
  • The Trail Waste Facility will be open on Colonel By Day from 9 am to 5 pm.


  • All overtime parking, signed or unsigned, are not being enforced on residential streets. All other parking restrictions are in effect.

Transit service

  • On Monday, August 2, buses will run on a Sunday schedule. Use OC Transpo’s Travel Planner to plan your trip.
  • Extra service will be available for busy routes. Select trips on routes 61, 63 and 75 will be extended to Gatineau in the morning peak period and from Gatineau in the afternoon peak period. Routes 25, 39, 74, 75, and 85 will have additional frequency in one or both peak periods compared to normal Sunday and Route 301 will operate.
  • O-Train Line 1 will operate on a reduced weekday schedule. O-Train Line 2 bus service will operate on a Sunday schedule.
  • The OC Transpo Customer Service Centre in the Rideau Centre will be open from 10 am to 4 pm. Plan ahead: call 613-560-5000 to book an appointment.
  • All other OC Transpo Customer Service Centres remain closed at this time.
  • You can buy or load a Presto card at:
    • Ticket machines at all O-Train Line 1 stations and the Ottawa International Airport
    • Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations
    • Prestocard.ca
  • You can load your ParaPay account on parapay.octranspo.com or by calling 613-741-4390.
  • Para Transpo operations:
    • Para Transpo will operate a holiday service. Regular scheduled trips are automatically cancelled on Monday, August 2. Customers may start booking trips one week before by calling 613-560-5000 or online, beginning Monday, July 26.
    • The reservations line will be open from 7 am until 5 pm.
    • The trip cancellation and general inquiries line will be open with extended hours from 6 am until 12:30 am.
  • Taxi Coupons will be closed.
  • For more information on Colonel By Day service, visit octranspo.com or call 613-560-5000.

Outside fires

  • A permit is required to light a fire on private property anywhere in the City of Ottawa. This includes having a backyard fire, using an outdoor wood-burning fireplace or using a large fire pit.
  • A permit is not necessary for outdoor natural gas, propane or ethanol fireplaces.
  • It is unsafe to set and maintain open air fires in certain areas of the City. Check online through MyServiceOttawa to verify if your address is eligible for a permit.

Recreation services

  • Beacheswading pools and splash pads will be open, weather permitting.
  • Some indoor and outdoor pools will be open for public swimming, with modified schedules.
  • Some weight and cardio rooms will be open with modified schedules.
  • Most registered programs will be cancelled, but check with your facility to confirm as some exceptions will apply.

Ottawa Public Health

Visit the OPH COVID-19 Vaccine page for vaccination booking information and to determine your eligibility.

Visit the OPH COVID-19 Testing Information page for hours of operation and to book appointments at assessment centres and care clinics in Ottawa. The following sites will be open on Monday, August 2 for testing in Ottawa:

  • COVID-19 CHEO Assessment Centre and Kids Come First Care Clinic at Brewer Park Arena (10:30 am to 5:30 pm)  
  • COVID-19 Assessment Centre for Adults at Brewer Park Arena (10:30am to 5:30 pm)  
  • COVID-19 Drive-Thru Assessment Centre on Coventry Road (10 am to 2 pm)  
  • North Grenville COVID-19 Assessment Centre (Kemptville) (9 am to 1 pm) 

Public Health Services

  • The Sexual Health Clinic and satellite clinics will be closed.
  • The Site program office and supervised consumption services at 179 Clarence Street will be closed. The Site mobile van will operate from 5 pm to 11:30 pm.
  • The Ottawa Public Health Information Centre and COVID-19 Information line at 613-580-6744 will be closed on Monday, August 2. 
  • The Ottawa Public Health COVID-19 Vaccine Booking line at 613-691-5505 will be open from 8:30 am to 4 pm on Monday, August 2.
  • Dental clinics will be closed.
  • The Baby Help Line will be closed.

Community and Social Services

  • The Tom Brown respite centre, at 141 Bayview Road, the Bernard Grandmaître respite centre, at 309 McArthur Road, and the St. Paul’s Eastern United Church respite centre, at 473 Cumberland Street, will be closed. The centres will reopen on Tuesday, August 3 during regular operating hours.

Municipal child-care services

Library Services

Cultural services

For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through FacebookTwitter and Instagram.

Apply to join the advisory group that will help shape the City’s Anti-Racism Strategy

The City is now accepting member applications for the new Anti-Racism Advisory Table, a group that will help inform the City’s first Anti-Racism Strategy 

The advisory table will be made up of anti-racism leaders from racialized communities who will provide subject matter expertise to the City’s Anti-Racism Secretariat. The group’s mandate is to collaborate to raise awareness about systemic and individual experiences of racism, encourage actions to effectively address racism and provide input into the City’s Anti-Racism Strategy. The group will bring forward community perspectives on all aspects of racism, including the six priority areas the strategy will address: employment equity, housing, governance, economic development, health outcomes and youth development – all of which are within the City’s jurisdiction.

You can apply online to be a member of the advisory table before the deadline of August 10. Appointments for members will be finalized by August 31.

Members will meet every two months to:

  • Share expertise and knowledge about key issues, risks and opportunities.
  • Inform the table on trends, community concerns and best practices in anti-racism approaches.
  • Identify opportunities to advance the progress, adoption and integration of the Anti-Racism Strategy within City systems, structures and services.

All Ottawa residents from Indigenous and racialized communities that are 18 years of age and older are eligible to apply. A selection committee of community leaders and City staff will choose members for the table, being mindful of the importance of intersectional representation. Candidates will be selected based on their experience in anti-racism work and their specific knowledge of community issues.

Ottawa is built on unceded Algonquin Anishinabe territory and honours Algonquin presence and nationhood. The City recognizes and respects the presence and contributions of all First Nations, Inuit, and Métis, including urban Indigenous communities in Ottawa. As such, the City is working on a parallel process with Indigenous communities in collaboration with the Ottawa Aboriginal Coalition on their identified priorities.

For more information on the City’s Anti-Racism Advisory Table and eligibility requirements, please refer to the application form.

The City condemns all forms of racism. Municipal governments play a leading role in identifying and challenging systemic racism. Led by its Anti-Racism Secretariat, the City is committed to advancing a more inclusive and responsive municipal government, to ensure all people are served equitably.

For additional information, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through FacebookTwitter and Instagram.

Municipal State of Emergency lifted in Ottawa

Mayor Jim Watson today announced that the State of Emergency in Ottawa will be lifted at 12:01 am on Thursday, July 22. The State of Emergency was declared in response to the COVID-19 pandemic on March 25, 2020. The City will now move one level down in its emergency management to ‘Activated Operations’.

While the City continues the activation of the Municipal Emergency Plan to manage the COVID-19 response, the powers afforded under the State of Emergency are no longer deemed necessary. Despite taking a significant step towards the return of a healthy and open city, important public health measures remain in place. Check the Ottawa Public Health website and ottawa.ca for the latest guidelines.

The City has seen positive signs in the fight against COVID-19 with very low incidence of new cases, including several recent days with few to no new cases and no new outbreaks. The other key measure is the excellent vaccination uptake by residents, with 83 per cent of adults with one dose and 68 per cent with two.

The management of the vaccination distribution continues to be a priority for the City. Visit ottawa.ca or OttawaPublicHealth.ca for more on Ottawa’s vaccination distribution plan, including information about: 

 Follow the City’s social media channels and sign up for the COVID-19 vaccination update e-subscription for regular news on the vaccine roll-out.  

For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401).  You can also connect with us through FacebookTwitter and Instagram.

City prepares to gradually expand in-person services under Step 3

With the Province of Ontario now moving into the third step of its reopening plan on Friday, July 16, the City will gradually expand many of its in-person services – especially indoor recreation and cultural activities and programs.


Indoor recreation facilities and programs 

Under Step Three, Recreation and Cultural Services will restart at select locations – with a new level of restrictions and measures in place. Access to most activities will require a reservation in advance. The following activities will reopen with capacity limits:  

  • Indoor public and lane swims at select pools on July 16 
  • Indoor Aquafitness programs at select pools on July 16 
  • Summer Learn-to-Swim programs, starting the week of July 26 with restrictions  
  • Weight and cardio rooms at select facilities on July 16 
  • Indoor sport activities at select facilities on July 16 
  • Drop-in programs such as fitness classes, older adult fitness classes, and skating will start at
    select facilities on July 16 with capacity limits.   

Reservations for drop-in activities can be made on ottawa.ca beginning July 14 at 6 pm. 

Summer Learn-to-Swim registrations started on July 12 and are ongoing. 

The resumption of other recreation and cultural programming and activities – including its 2021 fall programming – will be announced in the coming weeks.  


Facility rentals 

Select City indoor and outdoor rental spaces will be available with capacity limits. Please

contact the facility directly for rental information.

  • Halls
  • Rooms
  • Meeting spaces
  • Pool 
  • Sports fields
  • Rental space for team sports

Arena and slab bookings are once again available for rentals. Please email sports@ottawa.ca for more details. 


Cultural facilities and programs 

Cultural facilities will gradually start to reopen over the next few weeks. While museums are open for outdoor activities, indoor self-guided tours with capacity limits will begin for the season over the next week. City-run galleries will begin to reopen on July 22, with restrictions and capacity limits in place.  

More information will be announced in the coming weeks and months for all instructional programming and performing arts, including:  

  • Virtual courses from the Nepean Creative Centre, Nepean Visual Arts Centre and Shenkman Arts Centre.   
  • Live performances at Meridian Theatres @ Centrepointe and Shenkman Arts Centre, with limited audience capacity. Details on shows, dates and COVID-related measures will be announced at a later date. 


Counter services

Service Ottawa – Client Service Centres and Building Code Services

Service Ottawa will continue to deliver in-person offerings – by appointment only – at its two currently open Client Services Centres:

  • Ottawa City Hall, 110 Laurier Avenue West
  • Ben Franklin Place, 101 Centrepointe Drive

Stay tuned in the coming months for reopening announcements for the other Client Service Centre locations.

Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online.

Residents must make an appointment for in-person counter services at any Client Service Centre by using the online booking tool on ottawa.ca. Residents without internet access can reserve a time by calling 3-1-1 and choose option six for the Client Service Centre. Requests for same-day appointments will be subject to availability. A return to walk-in clients will be announced in the coming weeks.

Building Code Services counters will be open at these locations by appointment only. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca


Employment and Social Services and Rent Supplement Program Offices

  • Limited counter and document drop-off services will be available at all four centres – 370 Catherine Street, Mary Pitt Centre (second floor west, 100 Constellation Drive), 2020 Walkley Road, and 2339 Ogilvie Road, weekdays from 9 am to 3 pm. For all other services, staff will provide both telephone and email support from 8:30 am to 4:30 pm.
  • The Mary Pitt Centre location (second floor west, 100 Constellation Drive) will also be the only location for limited counter and document drop-off services for the Rent Supplement Program, which will only operating from 9 am to 3 pm on weekdays. The staff will continue to provide telephone and email support on weekdays from 8:30 am to 4:30 pm.


Business Licensing Centre

The Business Licensing Centre at 735 Industrial Avenue will continue in-person services, by appointment only:

  • Business licenses (all categories)
  • Pet registration

To make an appointment, email businesslicensing@ottawa.ca / permisdentreprise@ottawa.ca or by calling 613-580-2424, extension 12735.


City Archives

The City’s Central Archives at the James K. Bartleman Centre, located at 100 Tallwood Drive, will continue to offer in-person appointments for residents wishing to visit the Reference Room, make a reservation by emailing archives@ottawa.ca or by phoning 613-580-2857.


Provincial Offence Act Court

Court services counters located at 100 Constellation Drive and 110 Laurier Avenue West also continue to deliver services by appointment only. No walk-ins will be accepted. Clients are reminded to visit our counters only if necessary, as many of our in-person services can be accessed online at www.ottawa.ca/poa.

As a result of court proceedings being heard remotely until further notice, there will be no justice of the peace at any of the locations. If you received a summons to appear in court, do not attend court in-person. Your matter will be held remotely at the date and time noted on your summons. Please refer to the conference details listed at www.ottawa.ca/poa.

Defendants will receive a notice of a new court date by mail to the address on file with the court (please note that changing your address with MTO/Service Ontario does not update your address with the court office). For any changes, please contact us at 613-580-2400 (TTY 613-580-2401) and press option three, Monday to Friday, 8 am to 5 pm.

Ottawa Public Library Branches

Ottawa Public Library will expand in-person services, increase capacity, and reopen creative spaces starting Monday, July 26, 2021. 31 of OPL’s 33 branches are open; branches in Vernon and Fitzroy Harbour will reopen in the fall. Please consult OPL’s Hours and locations page and current branch services page for more details. Access to virtual programs, digital resources, and requests for library items can be made around the clock via the Ottawa Public Library website.

OC Transpo Service Centre – Rideau Centre

The OC Transpo Service Centre at the Rideau Centre will be open Monday to Friday from 10 am to 4 pm, starting July 20.  Customers can book appointments at 613-560-5500. Visit octranspo.com for more information.


For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through FacebookTwitter and Instagram.